Terms and Conditions soda77 –
Complete Platform User Guide

These Terms and Conditions ("Terms") govern your use of the soda77 platform, including the website, mobile app, and all related services. These Terms take effect as soon as you register an account or access any part of the soda77 platform.

By continuing to use this platform, you confirm that:

• You are 18 years of age or older, or have reached the legal gambling age in your jurisdiction, whichever is higher.
• You have read and understood these Terms and Conditions in full.
• You agree to be bound by all provisions stated in this document.
• You acknowledge that Soda77 reserves the right to amend these terms at any time with appropriate notice.

These terms should be read together with Privacy Policy and Responsible Gaming Policy soda77, all of which form part of the overall agreement between you and this platform.

2.1 Eligibility Requirements

To register and use the soda77 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not a person who has been prohibited from participating in gambling activities by any regulatory body.
• Not residing in a country or jurisdiction where the use of this platform is prohibited by law.
• Registering under your own name and not on behalf of another person.

2.2 Registration Process

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, mobile number, email address, and date of birth. soda77 uses this information for identity verification, payment processing, and account-related communications.

2.3 One Account Only

Each individual is only permitted to hold one (1) active account at soda77 at any one time. This prohibition also covers account sharing, registration using a false identity, or the use of automated software to register multiple accounts. Violation of this rule may result in the suspension of all associated accounts and forfeiture of fund balances.

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Soda77 recommends using a strong, unique password and never sharing your login details with anyone.

3.2 Identity Verification (KYC)

Soda77 complies with Know Your Customer (KYC) requirements in line with anti-money laundering laws. You may be required to submit identity verification documents — including a national ID, passport, or other supporting documents — before your first withdrawal is processed or when certain thresholds are reached.

3.3 Information Updates

You are responsible for ensuring that all personal information in your account is current and accurate. Any changes to personal information must be notified to Soda77 through official support channels. Failure to update changed information may affect the processing of your withdrawals.

4.1 Deposit Methods

Soda77 accepts a wide range of deposit methods, including FPX (all major Malaysian banks), Touch 'n Go eWallet, GrabPay, Boost, Visa/Mastercard credit and debit cards, as well as USDT and Bitcoin cryptocurrency. All deposits are processed instantly upon system confirmation.

4.2 Deposit Limits

Minimum and maximum deposit limits vary depending on your chosen payment method and membership tier. The latest limits can be found on the deposit page within your account. soda77 reserves the right to adjust these limits at any time with appropriate notice to members.

4.3 Withdrawal Processing

Withdrawal requests are processed within the following timeframes:

• Regular Members: Within 5 minutes after KYC verification is complete.
• Silver to Gold VIP Members: Within 3 minutes.
• Platinum VIP Members and above: Within 2 minutes with the highest priority.

Withdrawals will be processed to the same bank account or e-wallet used for your deposit. soda77 does not process withdrawals to third-party accounts.

4.4 Currency

All transactions on soda77 are processed in Malaysian Ringgit (MYR) unless otherwise stated. For cryptocurrency deposits, the value will be converted to MYR based on the prevailing exchange rate at the time the transaction is processed.

5.1 General Bonus Terms

All bonuses and promotions offered by soda77 are subject to specific wagering requirements. The wagering requirement, bonus validity period, and maximum bet limit while using a bonus are clearly stated in the terms of each respective promotion.

5.2 Welcome Bonus

The welcome bonus is available to new members making their first deposit only. Each individual is eligible to claim the welcome bonus once only. Attempting to claim this bonus more than once through multiple accounts will be considered bonus abuse.

5.3 Bonus Eligibility Requirements

To be eligible for any bonus, you must:

• Having a verified and active account.
• Meeting the minimum deposit requirement set for the relevant promotion.
• Have no prior history of bonus abuse.
• Registering for a bonus within the specified validity period.

5.4 Bonus Forfeiture

Soda77 reserves the right to cancel or modify any bonus or promotion at any time if there is evidence of abuse, technical error, or a change in platform policy. soda77's decision on such matters is final.

6.1 Game Fairness

All games on the soda77 platform use a Random Number Generator (RNG) certified by independent testing bodies. This ensures every game outcome is genuinely random and cannot be influenced by any party. The Return to Player (RTP) percentage for each game can be found in the respective game information.

6.2 Game Results

The outcome of all games is final once confirmed by the system. In the event of a technical failure or connection disruption during a game, the soda77 system will verify the result based on server data. If a game cannot be completed due to a technical failure on soda77's end, the bet will be fully refunded to the player.

6.3 Wagering Limits

Minimum and maximum wagering limits vary by game type, VIP tier, and any active promotional terms in your account. The latest betting limits are displayed within each game before a bet is placed.

The following actions are strictly prohibited on the soda77 platform and may result in immediate account suspension or closure:

• Money Laundering: Using the soda77 platform to convert illegally obtained funds into apparently legitimate funds.
• Fraud & Forgery: Providing false information during registration or the KYC process, including the use of another person's identity.
• Multiple Accounts: Registering or using more than one account simultaneously, whether directly or through a proxy.
• Bug Exploitation: Intentionally exploiting any technical errors, software bugs, or system vulnerabilities to gain an unfair advantage.
• Use of Automated Software: Using bots, automated scripts, artificial intelligence software, or any unauthorised tools to play or interact with the platform.
• Collusion: Colluding with other players to gain an unfair advantage in games, particularly in poker and Live Casino games.
• Bonus Abuse: Exploiting promotions or bonuses through unauthorised methods, including opposing bets or the use of multiple accounts.

Soda77 is committed to protecting your privacy and personal information. The collection, use, and storage of your personal data are governed by Privacy Policy soda77, which forms part of the overall agreement.

In brief, soda77 collects and uses your personal information for the following purposes:

• Identity verification and compliance with KYC/AML requirements.
• Processing deposits, withdrawals, and other financial transactions.
• Account-related communications, promotions, and service updates.
• Detection and prevention of fraud and illegal activities.
• Platform improvements and user experience enhancements.

Soda77 will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

9.1 Suspension by Soda77

Soda77 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Confirmation that registration information is false or inaccurate.
• Suspicion of fraudulent activity, money laundering, or other criminal activity.
• Requests from law enforcement authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months.

9.2 Closure by Member

You may close your account at any time by contacting the Soda77 support team. Before closure, ensure all available fund balances have been withdrawn. Once the account is closed, any unclaimed balance within 90 days may be forfeited in accordance with the inactive account policy.

9.3 Inactive Accounts

Accounts that show no login activity or transactions for 12 consecutive months will be classified as inactive. A monthly maintenance fee of RM5 or 5% of the balance (whichever is lower) will be charged until the balance is depleted or the account is reactivated.

To the extent permitted by applicable law, soda77 and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of anticipated profits or expected income.
• Business interruption or loss of opportunity.
• Losses arising from technical failures, service disruptions, or cyberattacks beyond soda77's control.
• Losses caused by the actions or omissions of third parties, including payment providers.

Soda77 is committed to responsible gaming and provides a range of tools to help members maintain control over their gambling habits. Available tools include:

• Daily/Weekly/Monthly Deposit Limits: Set your own deposit limit to control your spending.
• Loss Limits: Set a maximum loss limit within a specified period.
• Play Time Limit: Set a time limit for your gaming sessions.
• Temporary Self-Exclusion: Suspend your account for a period of 24 hours to 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel that gambling is affecting your life.

If you or someone you know is experiencing gambling-related issues, we encourage you to seek professional help. More information is available on the Responsible Gaming ours.

12.1 Complaint Process

If you have any complaints or disputes regarding your account, transactions, or games, please follow these steps:

1. Contact Customer Support: Start by contacting our 24/7 support team via live chat or any other official communication channel.
2. Submit a Written Complaint: If the issue cannot be resolved through direct support, submit a detailed written complaint to our dispute resolution team.
3. Internal Review: soda77 will review your complaint within 7 working days and provide a written response.
4. Appeal: If you are not satisfied with the outcome, you may submit an appeal to senior management within 14 days of the initial decision date.

12.2 Applicable Law

These Terms and Conditions are governed by the laws of the jurisdiction in which soda77 is licensed. Any dispute that cannot be resolved through the internal process will be referred to an independent arbitration body recognised by our licensing authority.

Soda77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to members via:

• In-platform notifications upon login.
• Email to your registered address (where applicable).
• Updates to this page will reflect the latest revision date.

Continued use of the soda77 platform after any amendments take effect constitutes acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before the effective date.

If you have any questions, concerns, or need further clarification on any part of these Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat 24/7: Available directly on the soda77 platform, with a response time of under 1 minute.
• Telegram: Reach our support agents via soda77's official Telegram channel.
• WhatsApp: Send a message to our team via the official WhatsApp number listed on the platform.
• Email: [email protected]

For more information about our policies, please visit the About Us, Privacy Policy and FAQ ours.